Conference Calls

Conference Call Mute

The popular quote about discretion being the better part of valor holds true during conference calls. Firstly, maintaining silence from your end while another person is making a point should be considered as basic courtesy and etiquette should be maintained in all business dealings, even conference calls. Conference call mute maintains a respectful silence from your side during a discourse and any rude epithet or sound made by you or your team will be kept within your four walls. Saying something inadvertently or rudely interrupting would seriously compromise your business image of professionalism.

Conference call mute can be a saver when you need to watch what you say. Assuming that you need to consult with your team, these discussions may not be very complimentary to the other party and obviously, you would prefer to keep these conversations out of hearsay of the other party. So whether you are doing a conference around a table with a speaker or using a headset for a virtual conference call, the conference call mute should be compulsorily used to watch what is being inadvertently transmitted.

Sometimes you need to confer with your colleagues or discuss potential strategy; it obviously will not be wise to allow audio of these conversations to filter through to the other parties. This of course works very well assuming that everyone is in the same room. However, if the other members of your team are scattered in different locations, it would be better too liaise with them regarding the points being discussed on the conference call by being accessible through an instant messenger. This way, you are all appraised about each others opinions and can work in tandem without removing the conference call mute. So, unless you want everyone participating in the call to hear your views, keep the conference call mute on all the time.

The chances of a personal faux pas are also eliminated by using the conference call mute facility. Noisy breathing, hacking coughs, chewing sounds and nose blowing will not project a good impression. Another thing to avoid is sitting on leather chairs because they can make very unfortunate sounds when you shift and the conference call mute can help you with this, incase you do happen to squeak along embarrassingly in your chair. Do not ever release the conference call mute, unless you are sure that the call is actually terminated because, you may assume that the call is over and may make some incriminating conversation that the other parties will be privy to.

By using conference call mute, you will eliminate all possible indiscretions that could possibly occur from the audio being audible to all the parties doing a conference call. This way you are sure that you are observing correct etiquette and you are risk proofing your conference calls. Conference call mute is a handy device to use.